If you are on this page, you must be a MotoGP enthusiast:
move a little forward and ask for our services.
See your favourite champions up close.
We have quite a few hotel options for you.
If you want to complete your package
with a flight and a car,
we will be more than happy to do it for you.
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MotoGP What a thrill!
Everybody has a dream in the drawer! Haven’t you ever dreamt to live a different life? A life full of adrenaline that flows in your veins. Sometimes, maybe once in a lifetime, you have the chance to have your dream come true. If you are confident in yourself you can make it and step on your own life’s stage. Well, fifteen years ago, Tours Service had the opportunity to enter the magic world of MotoGP and the paddock has become its second home. Now, Tours Service is inviting the motorsports fans to share the thrill of the speeding engines! Come on … and bring your passion! It’ll be fun!
We are pleased to publish the results of a quality satisfaction survey carried out upon 2008 racing season's end. An unbiased representative sample of our clients has been used.
The survey has included teams of 125cc, 250cc and motogp categories, technical suppliers, catering companies, journalists, sponsors.
QUALITY SURVEY 2008
|
ITEM
|
POOR
|
AVERAGE
|
GOOD
|
EXCELLENT
|
|
|
|
|
|
|
|
Assistance:
|
|
|
|
|
|
Promptness in quoting - booking
|
|
4%
|
39%
|
57%
|
|
Quality and preciseness
|
|
|
52%
|
48%
|
|
Presence and assistance at the paddock
|
|
|
30%
|
70%
|
|
Presence and effectiveness during the overseas flyaways
|
|
4%
|
21%
|
75%
|
|
Airport assistance
|
|
9%
|
28%
|
63%
|
|
Tours Service staff availability
|
|
|
21%
|
79%
|
|
Tours Service staff courtesy
|
|
|
13%
|
87%
|
|
Operational problem solving: promptness and efficiency
|
|
|
45%
|
55%
|
|
Hotels:
|
|
|
|
|
|
Value for money
|
|
16%
|
64%
|
20%
|
|
Choice range
|
|
25%
|
63%
|
12%
|
|
Suitability to team’s needs
|
|
8%
|
58%
|
34%
|
|
Promptness in offering
|
|
4%
|
54%
|
42%
|
|
Flights:
|
|
|
|
|
|
Value for money
|
|
10%
|
55%
|
35%
|
|
Choice range
|
|
10%
|
75%
|
15%
|
|
Suitability to team’s needs
|
|
|
70%
|
30%
|
|
Promptness in offering
|
|
5%
|
45%
|
50%
|
|
Other services (car rentals, ferries, etc.):
|
|
|
|
|
|
Value for money
|
|
14%
|
62%
|
24%
|
|
Choice range
|
|
4%
|
72%
|
24%
|
|
Suitability to team’s needs
|
|
|
77%
|
23%
|
|
Promptness in offering
|
|
4%
|
58%
|
38%
|
|
Accounting and administration:
|
|
|
|
|
|
Documents quality and preciseness
|
|
13%
|
30%
|
57%
|
|
Accounting adherence to budget estimate
|
4%
|
4%
|
42%
|
50%
|
|
Administrative problem solving: promptness and efficiency
|
|
|
36%
|
64%
|
|
Tours Service staff courtesy
|
|
|
13%
|
87%
|
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Overall
|
|
|
|
|
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How do you rate the proactive behaviour of Tours Service
|
|
|
31%
|
69%
|
|
How do you rate the overall service of Tours Service?
|
|
|
22%
|
78%
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World Championship
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Introduction
